SLAs and Vendor Performance Management

Gary Phipps

Not all business relationships require a service-level agreement (SLA). Use a risk-based approach – how much damage can be done to your company if this third-party vendor doesn’t do its job?  You want to protect your brand and reputation while ensuring that what needs to be outsourced gets done and gets done properly. If an […]

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Regulatory and Management Reporting for Vendor Risk Management
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